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OPI Analytics professionals perform high-end and custom research and analysis to help clients improve strategic decision-making and operational activities. Our clients leverage our highly-skilled Analytics team to answer challenging, unique questions about their business that include such topics as industry trends, competitor positioning, marketplace assessments, credit analytics, forecasting and modeling, procurement spend analytics, and so on.
To address this diverse range of project work, our Analytics professionals each offer expert-level specialization in specific, yet distinct, topics and industries. As such, most professionals join OPI with advanced, graduate level education, or equivalent experience. Common qualifications of our Analytics professionals include Masters in Business, Masters in Statistics, Charted Accountant, Chartered Financial Analyst, as well as previous experience in Knowledge Process Outsourcing (KPO). While team members may each bring unique topical knowledge, all of our professionals exhibit curiosity and insightfulness that help them to seek out the answers to even the most complex questions. This is further complemented by strong quantitative analytical capabilities that allow them to effectively collect and manage complex data sets in order to draw timely, relevant conclusions.
Such custom, ever-changing work affords OPI Analytics professionals the opportunity to work on new, diverse, challenging opportunities that are never the same as the last.
Typical positions held within the Analytics team include:
- Research Analyst - Research Analysts are responsible for research and data collection that serve as the basis for project recommendations. They may offer insight into trends and help to pinpoint ancillary, related research.
- Senior Analyst - Senior Analysts will conduct data analysis and form recommendations and key takeaways. Additionally, they may begin to develop project management skills by managing smaller projects. Senior Analysts typically have 1-2 years of experience in KPO and their related specialty.
- Team Lead - A Team Lead has oversight responsibility for multiple projects and plays a key role in quality management. The Team Lead typically has frequent client interactions and leads project scoping and work allocation for a group of employees.
- Assistant Manager - An Assistant Manager takes on oversight responsibilities for a larger group of professionals, as well as several Team Leads. Apart from providing increased technical guidance, Assistant Managers are also more involved in client communications, project management, and employee recruiting.
- Manager - A Manager takes on strategy development for the group and may be responsible for such projects as new product development, training, and strategic recruiting.
- As a professional grows and develops, additional opportunities are available as Senior Manager, General Manager, Vice President, and so on.
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